ROOMVOW SUPPORT

How can we help?

Contact ootssu@ootssu.com with your app version, device model and a short description. Avoid including client names, photographs or private review links.

A review link will not open

The proposal may have expired or its studio may have revoked the link. Ask your designer for a current link. A saved screenshot does not establish the current approval status.

Restore a purchase

In the app, open Settings > Roomvow membership and choose Restore purchases using the Apple account that made the purchase.

Manage your subscription

Open your device’s Settings, choose your Apple account, then Subscriptions. Canceling stops future renewals; it does not erase your projects.

Export or delete data

Use the Your data section in Settings. Local data deletion and hosted account deletion are separate actions. Save an export first if you want to keep your work.

Delete your studio account

In the app, open Settings > Studio account and choose Delete account and server data. Your hosted projects, photos, review links and client responses are removed permanently.